Gambaran Tingkat Stress Kerja Pada Perawat Instalasi Gawat Darurat Di RSUD Kota Bandung

Gejala Stres yang dihadapi perawat ketika bekerja akan sangat mempengaruhi kualitas pelayanan keperawatan yang diberikan kepada pasien, sehingga sangat penting mengetahui penyebab dari keluhan stres kerja perawat. Penelitian ini bertujuan untuk mengetahui gambaran tingkat stress kerja pada perawat instalasi gawat darurat di rsud kota bandung. Jenis penelitian yang digunakan adalah kuantitatif dengan metode penelitian deskriptif. Jumlah sampel yang digunakan sebanyak 30 perawat IGD RSUD Kota Bandung yang diambil secara total sampling. Pengumpulan data berupa kuesioner stres kerja menggunakan kuesioner Argorini(2007). Analisa univariat menggambarkan distribusi frekuensi. Hasil penelitian menunjukan sebagian besar responden dengan kategori tingkat stress ringan sebanyak 20 perawat dengan persentase (66,7%). Saran bagi pihak manajemen rumah sakit diharapkan dapat melakukan pelatihan manajemen stress kerja serta konseling mengenai tekanan-tekanan yang dihadapi petugas kesehatan dalam melakukan perawatan terhadap pasien agar perawat dapat mengelola stress dengan baik dan kualitas pelayanan keperawatan dapat meningkat.

Symptoms of stress faced by nurses when working will greatly affect the quality of nursing services provided to patients, so it is very important to know the causes of nurses' work stress complaints. This study aims to describe the level of work stress on nurses in the emergency department at the Bandung City Hospital. The type of research used is quantitative with descriptive research methods. The number of samples used were 30 emergency room nurses at the Bandung City Hospital which were taken by total sampling. Collecting data in the form of a job stress questionnaire using the Argorini (2007) questionnaire in (Widiarti, 2015). Univariate analysis describes the frequency distribution. The results showed that most of the respondents in the category of mild stress levels were 20 people with a percentage (66.7%). Suggestions are expected for the hospital management to conduct work stress management training and counseling regarding the pressures faced by health workers in treating patients so that nurses can manage stress well and the quality of nursing services can increase